Enrollment Assistant

Job Title: Enrollment Assistant

Reports to: Manager, Network Compliance

Location: Remote

FLSA Status: Non-Exempt

Job Summary

This position is responsible for data entry and miscellaneous duties as assigned, including but not limited to:

  • Assisting network management staff with the enrollment and recredentialing process.
  • Maintaining required credentialing documents.
  • Working with pharmacies to ensure timely completion and return of required documents.

Essential Job Functions

  • Customer service calls, including credentialing questions, licensure renewals, disciplinary action, etc.
  • Assist network coordinator with PBM requests, including but not limited to researching employees, licenses, and updating information in the database.
  • Aid pharmacies in completing enrollment/recredential paperwork as applicable based on member status
  • Credentialing function, including verification of licensure with state, DEA, state narcotics, professional and general liability, employee licenses, and data entry of pharmacy information.
  • Maintenance of electronic pharmacy files.
  • Maintain the department and individual notes report, as applicable.
  • Maintain compliance queue as assigned.
  • Manage shared and individual inboxes and address issues as they arise.

Minimum Qualifications

  • High school graduate; some college preferred.
  • Two or more years’ experience in a business environment.

Additional Responsibilities

  • Perform other duties and projects as required by management (i.e., special projects, PDMS data entry clean up, NCPDP updates)
  • Assist in the FWA review process as needed to gather information for the committee.

Knowledge, Skills & Abilities

  • High skill level in the following areas:
    • Verbal and written communication.
    • Interpersonal skills; able to work well with a wide range of people.
    • Organization and time management.
    • Analytical/problem-solving.
    • Detail-oriented.
    • Customer service.
  • Must demonstrate dependability through good attendance.
  • Adherence to strict deadlines, timelines, and schedules.
  • Effective management of projects and deliverables.
  • Resourceful.
  • Shows initiative in development and completion of projects.
  • Basic computer knowledge; personal computer, including Microsoft Office applications
  • Computer skills: file management, Internet, Microsoft Windows, database management, Microsoft Office 365

Physical Requirements/Working Conditions

  • Sedentary work, requiring the following physical activities: sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
  • Normal office environment/remote.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

AlignRx is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate unique differences of our employees, knowing diversity drives innovation and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by applicable laws or regulations.

Apply to Position:
Enrollment Assistant